Wednesday, January 29, 2020

Women and the Second World War Sources Questions Essay Example for Free

Women and the Second World War Sources Questions Essay Before World War II, not many women worked, and there were certain jobs that people believed women couldnt or shouldnt do. Women didnt have any kind of military role before the war. Most women were used to getting married, having children and bringing them up, and having a husband around the place who would usually be the sole wage earner in other words, only the man would go out to work. Of course, once the war broke out, the majority of men were away fighting in some way. So this had a big effect on family lives, and the lives of women. The jobs still had to be done after all. So the purpose of this source is to persuade women to do their vital bit for the war. To get involved in the armed forces, and to work in fields in which men had previously worked. Source A is a broadcast on the BBC Home Service by a member of the womens Institute in May 1941. It is aimed at women to persuade them to do their crucial bit for the war. It is an appeal aimed at women, and has a few elements of propaganda. The authors tone and attitude to the situation Britain faced was very positive, as she knows its a great opportunity for women to work together and show that they are able to do any job that a man is capable of doing. The broadcasters main aim is to make sure she brings an emotional approach to her audience, so that women can reflect on the dreadful situation that Britain faced. She seems to be very compulsive towards the entire war effort; she makes it sound exciting, and thrilling. Her speech makes you want to volunteer to join the war effort. She portrays the war effort in an upbeat positive manner. We are fighting for our lives. The Broadcaster seems very patriotic and is determined to win the war. Seeing as Britain was on the brink of defeat in 1941, she could probably see her whole life flash before her eyes if Britain were to give in to Hitler. Not only would her future be ill fated, but she would also lose her little freedom which she took advantage of. This is why she is hoping to get a constructive response from the women of Britain. 2. Study Sources A and B. Does the writer of source B have a different attitude to the importance of women in the war effort from the author of source A. Explain your answer using both sources. Source B is an article in the West Ham Gazette. A female member of the Local Council in West Ham wrote this editorial in 1941. Source A is a broadcast on the BBC Home Service by a member of the womens Institute in May 1941. Both sources are from 1941 just when Britain were on the brink of defeat. They are both aimed at women, are about women, and are from a womans point of view. Both sources agree that women should do their vital fraction for the war, to fight. Women, of course, didnt physically fight, however they did do some very important and skilled jobs. They became involved in the war effort, which helped Britain win the Second World War. However, both sources not only have things in common, but they also differ too. Women should get on with the job. The author of source B is more demanding. It is almost like she can give orders, and has more authority over what women should and shouldnt do. Whereas in source A, the author doesnt put as much power into her speech, although her dialogues seem to have more enthusiasm. Isnt it worth it? Together yes it is. She gives her listeners more of a choice as to whether they want to help in the war effort she makes the war effort sound amusing and entertaining; source B has a more commanding and intimidating role. The author of source B has a rather cynical and cheeky behaviour, not only does she want women to work in the war effort, but also she wants the good conditions that they are permitted to. As a result she wants to get more out of the war. She wants lasting changes for women. She wants to be treated with more respect. She also seems to be a bit of a sarcastic feminist. Her opening paragraph suggests that women are only regarded as important when the country is in desperate need of them. Its almost as if the author doesnt like being used. Her article gets more to the point. Whereas source A is full of passion and interest. Its more appealing. We are fighting for our lives. Source A is more like an unconditional obsessive duty that any woman would be proud to perform. Both authors have totally different attitudes. The author from source A is much more patriotic and eager, but the author from source B portrays the war effort in a depressing manner. 3. Study source C. In what ways does source C help you to understand the difficulties faced by women during the Second World War? Source C is a woman speaking in 1941, describing her evening routine at home after working in a factory all day. She is being interviewed, and she seems relatively tense. Her typical daily schedule seems to be very hectic and busy. She doesnt go into detail about her day because she knows her interviewer knows whats entailed when she mentions queuing for food, cooking food, washing and mending. Working wives were faced with the constant difficulty of having two jobs, one in the home and the other at work. It was very difficult to fit in cooking, shopping, housework and childcare with exceedingly long working hours required in a full-time job, predominantly at a time when domestic tasks were considered entirely a womans liability. Womens wage rates were usually half of those of men. Factory hours made standard shopping unattainable. A familys ration book could only be registered with one grocery shop, and by the time a woman got there after work, it would be likely that she would find the usual queues, and also that many of the goods had already been sold out. Before the war, shops usually opened until fairly late in the evening, but now had been well ordered to close early on to save energy. Working women found they had no time to queue for unrationed goods, and might have to shop in their lunch hour, missing their own meal, or on a Saturday afternoon, when the shops were at their most crowded. This problem contributed to high rates of absence in the factories. For the woman being interviewed, running a home and bringing up a family single-handedly, her life could be a nightmare of extensive factory shifts, followed by shopping, cooking and housework. Her health probably suffered because of tiredness, stress, pressure, anxiety and inadequate, hasty meals. Rationing of clothes was introduced in June 1941.This meant women had to buy their clothes with coupons. With the government only supplying 48-66 coupons per person per year, women only had enough to buy a dress, a winter coat, a dressing gown and two pairs of knickers, leaving only 7 more coupons for the rest of the year. This is why women were bombarded with encouragement to make their own clothes, and mend their old ones, as they didnt have enough clothes to go all year round. Women kept every scrap of material in case it could be used, and made the best out of what was available. They couldnt afford to throw anything away. The needle was a weapon of the war to maintain old clothes were long lasting. 4. Study Sources D, E and F. Use the sources, and your own knowledge, to explain why the government produced so many leaflets and advertisements about food and cooking during the war. From the start of the war, women soon become aware of changes when they went shopping. Some goods were unavailable and others were in very short supply. Before the war, 60% of Britains food came from overseas. Supplies soon began to decrease as the nazis had gained much control of Europe. The nazis also bombed ships that were advancing in the direction of Britain. As a result the price of food fluctuated and soared rocket high. This meant that only the rich could afford to buy food, and poor people would starve to death. Soon the government introduced rationing in January 1940. Everyone had a ration book full of stamps that said how much you were allowed to buy of each item each week. Rationing bought a degree of fairness. Coupons as well as money were needed to buy essential goods that were in short supply. On the whole rationing was popular because it at least meant that everybody could be certain of getting their share of essential necessities even if they were not allowed as much as they liked. Rationing actually worked very well and peoples diets were very healthy although the food was plain and rather boring. It also continued for some time after the war because it took a while for things to get back to normal. Some people managed to get extra food on the black market, if they knew the right people and the money. The way women managed to feed their families became a subject of national significance in wartime. A programme of advertising and propaganda was aimed at persuading women to attain the complicated aim of saving food whilst maintaining their familys health and fitness. A good example is source D, a paragraph from a leaflet produced by the Ministry of Food in 1941. It is a mixture of information and propaganda. It is aimed at women because cooking was considered a womans responsibility. Source D persuades women to eat more potatoes. This was generally because they were easy to grow and they could save shipping space. The government persuaded people to grow their own vegetables in their back garden as supplies were running short. The government also used to give out leaflets about using food to the greatest advantage. There was always a new way of serving potatoes, they were also healthy and cheap. Food was VITAL; it was a weapon of war! Food was so important during the Second World War that even had its own Ministry. The Ministry of Food had to try and re-educate women to be conscious of the nutritional value of diverse foods, the importance of a balanced diet, and also to persuade them to use different cooking methods. Without food no one would have had the energy to work! Thus, the message of this source is to convince women to eat more potatoes, whether they are baked, fried, roasted or toasted! The Ministry of Food, which controlled rationing, spent colossal sums of money on advertisements directed at women. Papers and magazines were full of hints and encouragement for housewives. For instance, source E. An advertisement produced by the ministry of food in 1941, aimed at women. It is an advertisement of propaganda telling the women of Britain how well they are doing in the kitchen-front. It is more like a mini-survey to see how many medals each household deserves from saving the little crumbs to making a variety of different foods everyday. The advertisements aim is too keep up morale and keep people working hard. It seems Britain were in a desperate crisis, and that food supply was running very short! The key to stretching rations was planning ahead. The government produced many leaflets and cookery notes on planning a week of cooking. A typical example is source F, a series of cookery notes produced by the Ministry of Food during the war. The source doesnt tell us specifically when it was produced. It is aimed at women, and is a relevant source of information for women on how to cook as well as saving as much food as possible. Source F tells us what was the typical weekly food rations offered to everyone. The source shows us what foods were available at the time. On the list there seems to be that dairy products are in short supply. This suggests that the farmers in Britain would not have had a good year of produce and that Britain hasnt been able to import any. Furthermore, the list plan shows that potatoes should be cooked everyday except Friday and Saturdays. This suggest that the amount of potatoes which were imported were of a very high number, and that farmer and people had been growing a wholesome amount in their back gardens. The government produced a lot of food and cooking leaflets during the war because it was beginning to run out of supply. The Nazis had gained so much control over Europe that Britain had to get its supplies from USA. This was usually a much longer journey, and Britain had to wait ages until ships reached the docks. The governments aim was to make sure women used each item of food wisely, and saved as much food as they possibly could. They tried to convince women to grow their own vegetables, as food was a weapon of war. But in the whole, rationing was a very clever way of distributing food in the country. 5. Study sources G and H. How useful are these sources as evidence about the role of women at work during the war? Source G is a popular song during the Second World War, which was probably sung by women in factories to boost their morales. It perhaps helped them to keep up with work, and to make them realise that everybody was on the same boat. The source isnt very reliable, as we dont know when it was written or who wrote it. Therefore anybody could have written this song, whether he/she was anti-war or pro-war. But what we can learn from this source is that many women had sexist attitudes. It is only a song about women. I think that the amount of propaganda the government produced, indoctrinated all the women into thinking that it was ONLY they who helped win the war, when in fact men also did play a vital part in the Second World War. I dont think this song is of any value. Its not reliable enough to be kept as a recollection of the Second World War. To me, the song sounds like a nursery rhyme. The language is very informal. The only good thing about source G is that it could cheer up women at work, boost their morales, it livens up the atmosphere at work. The bad thing about the source is that it isnt very useful. It doesnt tell us much about the role of women at work during the war. Its not informative. Source H is a recollection of a woman speaking about her experiences during the war. She was speaking in 1983. This source is very reliable as she is describing her personal experience of the war. She was in the war the whole time, and knew about the situation Britain faced. Source H shows a negative view of the land army. The womans account of the land army was negative. We had sausages everyday and They were horrible, may be a slight exaggeration of the truth. This may be a build up of all the bad things about the place she was at or where she came from. The source was written forty years after the event and this could have caused her to remember just the bad points and she could have forgot important points and made bits up. She has a bad view on physical labour this may be because she hasnt been used to it. Source H also tells us that travelling to work everyday was difficult. This woman had to bike eight miles to work, and then eight miles back. Women had to go wherever they were sent for work, and this would sometimes mean long tiring journeys. They didnt have the free will to work in one set place. Women working in farms were sent to one farm one day, and another farm the next. Moreover, this source tells us that some managers made their workers feel unwelcome. They werent treated with enough respect. They were given the same food everyday, horrible boiled sausages, which the woman describes, tasted awful! This source also tells us that women had a variety of jobs to do, from planting potatoes to working in forestry. The only weak point about this source is that it is only a recollection of ONE womans experience. Many other women could have the same view about the war as the woman from this source, and many other women probably have different views and opinions. Furthermore, this woman is speaking in 1983. Her memory was probably a little unclear and blurred. Source H alone, is a very informative and revealing source. If it were to be put together with source G (the song), then it would just be degrading source H. Source G tells us nothing; its just a song. We dont even know who wrote it or even when it was written. Source H alone is much stronger; it is very informative and useful in telling us how women were treated, and what they had to do at work. 6. Study sources I and J. Use the evidence of these sources, and your own knowledge, to explain whether the war brought lasting changes in the role-played by women in British society. The Second World War had brought many changes for women. They were required to participate in the war effort. They had a chance to prove themselves worthy, by involving themselves in the job industry. They gained a lot of respect, independence and confidence. They had become of major importance during the war. During the war government propaganda had insisted that women should play a full part in the war effort. Their labour was required in wartime industries and voluntary welfare organisations; their housekeeping had to be carefully considered and cheap to run; and above all they had to keep merry. They were not expected to complain in any way. Women had had a position to participate in their own right. With the ending if the war, priorities altered, and women were expected to return to their traditional roles as mothers and wives. Women found they had been laid off their jobs immediately after they had won the Second World War. A classic example is source I. A letter sent to the em ployees of Tate and Lyle in 1945, just when the war had come to an end. This source explains how men have come back from fighting in the war, and will need to be replaced by women. The letter is quite sincere, as it does thank women for working happily for last five and a half years. It shows how women have been used, and laid off work. Women were expected to go back, and adapt into their own lifestyles after working in civil organisations during the war. Through the period of the war, women learnt many skills and talents. Hard work had really payed off after winning the war, but women were disappointed, as they couldnt bring many lasting changes. Many women were offended, but not all jobs laid women off work. A few women still worked part time. But after the war, women werent needed to work, as few jobs were no longer required to run. Propaganda had so successfully influenced women into wartime jobs now changed way to convince them to stay at home. The same broadcasts and magazines that had previously told them how vital it was for them to work now told women how essential it was to be at home with their family. Source J is an advertisement, which appeared in the magazine Picture Post in November 1945. (Just after the war had ended). This advertisement is a blitz of reverse propaganda. It persuades women to go back to their conventional roles as housewives and mothers. It makes simple home life sound so pleasant, and convinces women that looking after your family is the primary priority for any woman. Some women would rebel against this, as they probably want best for their daughters in the future. They dont want their children to live through the same difficulties and hardship as they did. The education act in 1944 offered girls more opportunities. It was an attempt to create the structure for the post-war British education system. The act raised the school-leaving age to 15 and provided universal free schooling in three different types of schools; grammar, secondary modern and technical. Girls could now be educated suitably, and could use their knowledge for power, and confidence in the future. Great social changes did pursue soon after the end of the war with the introduction of the welfare state. Women also felt some changes, as they were treated with much more respect. Nevertheless, women didnt lose their confidence. Some women liked the idea of having a good rest, though they were also reluctant to give up what they had achieved entirely. Some women found their wartime independence didnt seem to survive after 1945, but they had greater self-assurance in their abilities. World War Two put the confidence and expectations of women high and the respect people gave them. 7. Study all of the sources. The writer of source K believed that the most important part played by women in the war effort was in the home. Use the sources and your own knowledge, to explain whether you agree with this view about womens contribution to the war effort. Source K is a paragraph from a history textbook written in the 1970s. The source doesnt tell us whether the writer experienced life in the Second World War. If he didnt, then I dont think he would have known exactly what it was like to be in a war. Only those who suffered during the war would know what it was precisely like to be involved in a war. The writer of source K believes that the ordinary housewife role in the home front helped win the war. I dont think the source is very reliable. It is more of an opinion stated in a textbook rather than a fact because most people would agree with it, and most people would disagree with it. All jobs done by women were important in their own respect. Source C suggests that many women did both. They worked in the kitchen front as well as war work. Source A also suggests that war work and the kitchen front are both vital. It is no longer a question of what is the most comfortable arrangement for each family. This suggests that family life at home also had to be altered, nothing could be thrown away, and everything must be saved for the war effort. Everybody had to help, and that no time could be wasted relaxing. The quote also develops into the fact that women had to take out precious family time by working in factories, armed forces, the land army, and many other recruitment organisations. Propaganda made war work sound challenging and rewarding and the life of a working girl exciting, independent- and even glamorous. There were some women who did skilled work such as farming and working in a forestry. However, as source H suggests, these jobs werent anything how the government had made them out to be. You often had to work extremely hard in an unfriendly environment. Source H implies that war work was tiring, and awfully difficult. As a result, I think these women would have preferred to be at home looking after their families, a not so challenging task! Another Kitchen front task women had to keep up with was rationing. Queuing for food, and then making the most out of it wasnt an easy mission. Source F talks about he hardships of everyone because everyone had to be involved in rationing. However the evidence isnt solid because there was a black market, and got people around this problem. Source F agrees with the views of the writer in source K. Both sources think that women working in the home helped win the war. BUT rationing wasnt enough; the government had come out with yet another task for women to do. They were persuaded to grow their own vegetables in their back gardens. Source D suggest that potatoes were a good vegetable to grow, as they were healthy. This meant that not only did women have to cook, clean, queue for food, go shopping, look after their children, and work in the war effort, they had to grow their own vegetables, plant them, water them and look after them. Source E suggests that women were keeping up with the kitchen front fantastically. It is a message telling women that they were doing absolutely fine, and to keep up with the excellent work. Working life in the home seemed very hectic for the average woman. Working in the home was just as hard as working in any factory, just as source H suggests. For some women, war work brought greater independence, the opportunity to train for skilled jobs and take pride in what they did. Source B suggests that war can bring a brighter future for women by asking for respect, independence and more freedom in return. Women wouldnt have been able to gain all this if they hadnt conscripted or volunteered into the work force. Out of war work, women achieved a lot of dignity, a changing role and a better future, not only for them, but for their children too. They played an important part in the work force too. It boost their confidence and self-conscious. Some women enjoyed working in the work force. Source G is a popular song that was probably sung by a lot of women in the work force. The song implies that women used to sing to keep up morales and that they were really determined to win the war. It also implies that the atmosphere at work used to be fun and merry. War work and kitchen work were inter-dependant. Both jobs, in and out of the home were vital to keep the country running. Jobs were of the same importance, they were both very hard to keep up with, but working in the factory and not working at home would be impossible. There would always be a little bit of cooking and cleaning to do at home. Working in the civil defence, or the armed forced was just as hard as struggling to feed and clothe your family. Without any income, a family cannot survive. Women had no choice but to work. Not only were they working for their childrens health and safety, they were also helping out in the war effort at the same time. Women were of high importance in whatever they did. Their contribution to everything helped Britain win the war!

Tuesday, January 21, 2020

Literary Allusion in Women of Brewster Place, Linden Hills, and Mama Da

Literary Allusion in Women of Brewster Place, Linden Hills, and Mama Day      Ã‚  Ã‚   Gloria Naylor has endeavored to overcome the obstacles that accompany being an African-American woman writer.   In her first three novels, The Women of Brewster Place, Linden Hills, and Mama Day, Naylor succeeds not only in blurring the boundary between ethnic writing and classical writing, but she makes it her goal to incorporate the lives of African-Americans into an art form with universal appeal.   Gloria Naylor explains this struggle by stating, "The writers I had been taught to love were either male or white.   And who was I to argue that Ellison, Austen, Dickens, the Brontes, Baldwin and Faulkner weren't masters?   They were and are.   But inside there was still the faintest whisper: Was there no one telling my story?" (qtd. in Erickson 232).   Naylor, in her quest to make the western cannon more universal, readapts the classics.   By the use of allusions to the themes and structures of Shakespeare and Dante in her first three novels, Naylor revises the classics to encompass African-Americans.       In The Women of Brewster Place, Naylor's allusions to Shakespeare's comedy A Midsummer Night's Dream reinterpret the bard to depict the plight of African-American women.   Naylor incorporates themes of A Midsummer Night's Dream into the life of Cora Lee, a resident of the Brewster Place housing project.   Cora Lee, whose existence is dominated by the responsibilities and demands of raising her children, escapes into the vacuousness of television soap operas.   However, Cora Lee's lifestyle is temporarily modified when she is invited to attend a production of A Midsummer Night's Dream.   According to Peter Erickson, the play "...inspires in Cora Lee... ...ills.   New York: Penguin, 1985. _____.   Mama Day.   New York: Vintage Contemporaries, 1993. _____.   The Women of Brewster Place.   New York: Penguin, 1980. Perry, Donna. Backtalk: Women Writers Speak Out.   New Brunswick, New   Jersey: Rutgers, 1993. Saunders, James Robert.   "The Ornamentation of Old Ideas: Naylor's First Three Novels."   Hollins Critic 27 (1990).   Rpt. in Gloria Naylor: Critical Perspectives Past and Present.   New York: Amistad, 1993. Shakespeare, William. A Midsummer Night's Dream.   Ed. Roma Gill.   Oxford: Oxford, 1981. _____.   The Tempest.   Eds. Barbara A. Mowat and Paul Werstine.   New York: Washington Square, 1994. Ward, Catherine C.   "Linden Hills: A Modern Inferno."   Contemporary Literature 28 (1987), 67-81.  Ã‚   Rpt. in Gloria Naylor: Critical Perspectives Past and Present.   New York: Amistad, 1993.  Ã‚     

Monday, January 13, 2020

Mentoring and Assessing Essay

Over the last decade the National Health Service (NHS) has continued its drive to optimise health outcomes, reduce health inequalities and conform to nationally agreed best practice in order to provide a more patient centred service. Accordingly, the present culture needed to adapt in a way as to encourage and strengthen clinical leadership and develop a workforce seeking to innovate and continuously improve through learning and research (Department of Health, 2005). Such a projected change within the health service has had a direct impact on nursing careers and nurse education both pre-registration and post-registration and has implications not only for those receiving education but also for those providing education. Through review of nursing education literature, this assignment intends to critically analyse the accountability of mentors in practice, looking at how their role as facilitators of learning and assessment is utilised within my own clinical setting, and how we, as nurses, assess a student’s competence. Furthermore discussions will focus around its impact on pre-registration students, identifying limitations mentors have in applying and reinforcing its importance in current practice. The Nursing and Midwifery Council (NMC, 2008a:p19) define the term ‘Mentor’ as a registrant who has successfully completed an NMC approved mentor preparation programme and becomes responsible and accountable for organising and co-ordinating student learning activities in practice. This includes, supervising students in learning situations and providing constructive feedback, setting realistic learning outcomes and monitoring achievement, assessing total performance including skills, attitudes and behaviours as well as providing evidence and liaising with other colleagues if concerns are identified about the student’s achievement. Literature suggests that using of mentors in clinical placements can assist in the learning process and is it beneficial when a good mentor/student relationship has developed with mutual respect, consistency and partnership (Andrews and Robert 2003, Pulsford 2002). The success of any nursing student within a clinical placement is multi-faceted. This is further enhanced by the complicated nature of education and the perception of competencies to be achieved whether mentee or mentor. The process of moving forward with the knowledge and skill-sets must be supported and nurtured in order to facilitate a standard of care that is deemed safe, competent and most importantly accountable. If as nurses, we are to standardise the learning environment and assessment in practice, then the responsibility and accountability as facilitators of learning is of great importance. The Nursing and Midwifery Council monitor current nursing practice. Its main aim is to protect the public by ensuring that high standards of care are maintained through approving and monitoring the educational programme used to train pre and post-registration nurses (Quinn and Hughes, 2007 p67). Such standards within the nursing profession are set and maintained by documents such as the Code of Professional Conduct (NMC, 2004) and Standards of Proficiency for pre-registration nurses, which need to be met in order to ensure nursing students enter the profession providing safe and effective practice for patients (NMC, 2004). In terms of pre-registration nursing, it has become a crucial role for clinical settings such as my own to ensure that standards of proficiency are met and that student nurses gain a wide variety of experience on clinical placement during their training. The principles behind effective mentoring and effective student learning involve a number of factors, which the NMC incorporates into eight domains that provide standards for supporting learning and assessment in practice (NMC 2008b, Ali and Panther, 2008). These include; establishing effective working relationships, facilitation of learning, assessment and accountability, evaluation of learning, creating and environment for learning, context of practice, evidence-based practice and leadership. This has great implications for mentors as they will assess student’s competence in practice and decide whether they are capable of safe and effective practice (NMC, 2006). Within my own area of clinical practice, consideration of time management, leadership and effective working relationships are deemed particularly important for students to become competent practitioners and enjoy a positive learning experience. Caldwell et al, (2008 p39), suggests that the pressures of clinical commitments and lack of available time effects both the organisation and supervision of students during their clinical placements. Other challenges faced may include inconsistency of nurse educators and performance (Duffy and Hardicre, 2007a p28) and students who do not comply despite support (Duffy and Hardicre, 2007a p 29). Further challenges faced within my own practice a rea and indeed many areas of practice are reluctance to fail a failing student due finding the failing process too challenging or to limited and poor assessment. Studies have shown that students appreciate mentors who are positive and supportive and the relationship that develops between mentor and mentee can be central to the success of the clinical placement (Neary, 2000 and Pulsford et al, 2002). However, it is important to identify that other factors such as, the clinical environment, the complexity of the ward and psychological factors such as anxiety can have an impact on the quality of the student support received together with relationships developed (Andrews and Roberts, 2003, Hand 2006). Whilst mentors face many key professional challenges surrounding the facilitation of learning and assessment within the clinical placement the NMC framework to support students and mentors, by the nature of the document, is not deemed comprehensive enough to consider all aspects of competence assessment (Cassidy, 2009 p46). Research highlights that there are some levels of assessment that remains subjective despite the framework, simply due to the inherent nature of those involved and the variation of the skills to be assessed (Freshwater and Stickley 2004, Clibbens et al 2007). However, further support can be given to the NMC standards to support learning and assessment in practice by documents such as ‘Guidance for mentors or nursing students and midwives; (Royal College of Nursing (RCN), 2007). This toolkit is frequently used in my own practice area as it assists nurses to provide support and strategies. Levett-Jones, Tracy, Lathlean et al (2009, p316) suggest that mentor-mentee relationships are an important influence on students experiences of belongingness and their clinical learning. Notwithstanding, the clinical placement experience accounts for 50% of the pre-registration course, the role of the mentor in facilitating learning and educating is therefore optimised, assessing and supporting learners’ throughout their clinical experience. Neary (2000, p467) in his 1997 study, suggested that students described a mentor as someone to ‘emulate, a person of contact, have a chat with, teacher and guide, assessor and supervisor’. Morton-Cooper and Palmer (2009 p42-43) define the role of a mentor as Advisor, Coach, Counsellor, Guide, Role Model, Sponsor, Teacher and Resource Facilitator. Such essential attributes of the mentors role will enhance the learners’ experience of clinical placement, exert a powerful influence on their thought processes, emotions, behaviour, health and happiness in order to achieve the optimum level of success of experience of learning. Dolan (2003 p141) states that the role of an assessor and facilitator of learning is complicated by the balance and demands of every day duties within the clinical placement, this, in turn leads to the learners’ experience of assessment being fragmented and not prioritised. The supportive role of mentoring is to be objective and unbiased. Quinn and Hughes (2007: p300) note that in assessing the learner, caution should be taken in not feeling that our care is solely to the learner by being generous in assessment and evaluation and conversely not underrating the learner with the perception of the general characteristics of the learner. There is considerable opportunity for the mentor to gain knowledge about the learners’ learning needs, previous experience in order to form strategies to aid further learning, Wallace (2003 p36). Kolb (1985 p38) suggests, knowledge of an individuals’ learning style will enable learning to be effective. If a learning style was identified such as Honey and Mumford’s (1992) which defines learner’s into categories such as Activist, Reflector, theorist and Pragmatist, this might determine how the mentor might choose to teach a skill by either teaching theory first (theorist) or letting the learner experiment (activitist) with a skill first, (Hand, 2006). However, Hand (2006) suggests that only learning which incorporates knowledge and skills will inform practice, and that if there is a lack of knowledge then practice will become unsafe as will lack of skill lead to incompetency. Healthy mentoring relationships often involve some form of accountability and for many, whilst this is great in theory, it remains confusing in practice but makes a healthy contribution to mentoring relationships. Phillip and spratt (2007 p55) suggests that accountability should be based on clear terms, specific goals, objectives and good communication. An open and safe atmosphere will contribute to trust and moves us away from defensive, self-justification or unnecessary self-condemnation attitudes. Accountability should focus on growth, not merely preservation and protection; whilst these are crucial, they can make us more susceptible to failure. Healthy accountability should focus on motivation, helping to visualise growth and take responsibility for modelling and mentoring. Assessment decisions must be evidence based, as mentors, we are accountable for decisions made to either pass, defer or fail a learner, (NMC 2008a:p32). Assessment is defined as the action of evaluating, estimating the nature, ability or quality (Oxford Dictionary 2011). Rust (2002) suggests that assessment includes judgement, which will hold an element of subjectivity; therefore it must be objective, fair and transparent. The mentor is assessing the learners competency which the NMC (2008a) defines as ‘having skills abilities to practice safely and effectively without the need for direct supervision’, this being achieved through periods of clinical experience during the learners’ programme. Practice based assessment is a core method of assessing knowledge, skills and attitudes of students (Wallace, 2003 p 36). Dolan’s study of 2003, (p37) identified that learners’ need to gain the holistic experience of clinical practice in order to achieve some level of competency. The method of assessment must be considered in terms of reliability, validity, acceptability, educational impact, cost effectiveness in order to evaluate the suitability of the assessment itself (Chandratilake et al, 2010). Exposure to a holistic experience gives opportunity for the learner to achieve all aspects of the domains of professional and ethical practice, care delivery, care management and personal and professional development, (NMC, 2004). Assessments may be made by anyone with the clinical placement which could involve the multi-disciplinary team, patients, peers as well as the learners’ self- assessment through reflection, (Gopee 2008:p135). The NMC (2008b) recognise that working with the inter-professional team can offer opportunity for the learner in the formative episodes of assessment. Neary (2000 p474) points out that, skilled practitioners in the clinical setting are dealing with intended and unexpected situations, which will enhance learning and provide opportunity for formative assessment. This illustrates what Quinn and Hughes (2007;p346) describe as an ‘effective’ learning environment in order to develop learning and foster behaviour where the learner may make the most of opportunities for learning and critical judgement. Direct observation is the assessment in which the NMC (2008a) identifies as greater evidence of competency. A formal assessment strategy for direct observation, which is utilised in this author’s clinical setting, is the use of a performance criteria, often Trust wide guidelines and policy, which is a list actions to be demonstrated based on knowledge and skills attained from theory which is evidence based from research and may come from organisations such as the National Institute for Clinical Excellence and the Institute for Innovation and Improvement, (Gopee 2008a: p 106-107). When assessing students, it is important to establish four key areas (Hinchliffe, 2009); knowledge skills, performance and motivation. Checklists or performance criteria can service as a useful tool in establishing a level of observational assessment, Quinn ad Hughes (2007). Cassidy (2009 p46) documented that this performance is a list of behaviours which the learner can demonstrate but it does not indicate how well that behaviour was demonstrated. However, this method of using a set criteria to reference against offers, an opportunity to ensure consistency in the mentor’s assessing role in alignment with other mentors’ consistency, otherwise defined by Goppee (2008) as ‘intra- and inter-mentor reliability. Another assessment strategy partly adopted in my own clinical setting is that of continuous assessment. The use of continuous assessment gives the mentor an opportunity to make a cumulative judgement of the learner’s progress and level of knowledge and competence, (Gopee 2008 p40). Neary (2002 p473) suggests that continuous assessment allows the dynamism in the behaviour of the learner in any given situation which may be expected or unexpected. However, Price (2007 p41) suggests that continuous assessment does have its limitations with regards to validity and reliability for numerous reasons including; stress and anxiety for the learner; they may feel that they are constantly being scrutinised by patients, family, relatives and other professionals within the clinical placement. Additionally, Price (2007) notes that at the summative stage of assessment and through the accumulation of information, could influence the assessor to ‘average out’ the learners’ performance leading to an allowance made for weaker performance. To some extent, this author suggests that this strategy of assessment is utilised because the assessor’s role is balanced with dealing with every day duties such as care management and care delivery or liaising with the multi-disciplinary team. However, caution should be taken as this use of assessment may leave the learners’ time fractured and not a priority, (Rutowski, 2007 p40). Indeed, the high demands on day to day role of the assessor nurse was finding by Phillips et al (2000) study which determined that time factor was a dilemma in the assessor making valid or reliable assessments. Another dimension of continuous assessment is self-assessment by the learner. This is what Gopee (2008:p135) suggests is one of the most valuable forms of assessment at the formative stage of learning as it may include informal learning as well as formal learning through the use of reflective diaries. However, while it is recognised as an important part of assessment, Fordham (2005) suggests that the learner may exaggerate or manipulate their evidence of learning which may go unchallenged, especially by a novice mentor, therefore rendering the learning as unreliable. In Neary’s (2000) study, it concluded with a suggestion to a new approach to assessing clinical competence through utilising what she describes as ‘Responsive Assessment’ which offers the learner and mentor opportunity to identify competency through written reports of assessment and judgement within the situational context. This same study suggests that may incorporate views and opinions from other service users including patients and help the assessor and learner identify current learning, acknowledge necessary adjustments and stimulate reflection to aid future learning. From this study, Neary (2000), established that the participating 80 assessors preferred this approach, as it gave flexibility and enabled them to report learning alongside the pre-set academic objectives. This might suggest that this form of assessment might provide support for effective evaluation of learning assessment and judgement. An important aspect of assessment is regular feedback which needs to be organised by the mentor on a regular basis in order to discuss with the learner the outcomes of pre-planned opportunities of learning, discuss situational learning and reflection retrospectively, discuss the learners’ commitment and self-assessment in order to ensure validity of the assessment process, (Wallace 2003). This will also facilitate an opportunity to discuss limitations and remedies such as the difference in aborting assessment as opposed to failing an assessment or whereby it has been identified that the placement has a lack of capacity for certain assessment which can be remedied by arranging with practice educators for clinical experience elsewhere to fulfil this gap, (Price 2007 p41). Failure to discuss and evaluate learning on a regular basis could ultimately result in problems for the learner not being addressed early enough in the placement resulting in mentors’ giving the student the benefit of doubt in certain situations, (Duffy, 2004). The benefactors of competent mentorship are everyone. Government benefits from improved patient care with improved outcomes. The nursing profession benefits as continuity and quality of care is ensured through sound practice founded through supportive and evidence-based learning, thus promoting a better image and greater emphasis on trust. Patients and their families benefit as the mentored nurse provides the best possible care and treatment ensuring best possible outcomes. Achieving standardised, high quality practitioner in student mentoring has long been a priority for the NMC and will continue to do so.

Saturday, January 4, 2020

The Influence of Fitzgerals Personal Life on The Gerat...

The Influence of Fitzgerald’s Personal Life on The Great Gatsby Many authors find inspiration through real life experiences and transform them into works of literature to match how they want to portray them. Fitzgerald is no different, in fact, his personal life is a crucial factor in his writing style. Fitzgerald grew up with increasing numbers of difficulties, but found his way around them and incorporated those experiences into his novels. In order to achieve his goals, he began changing himself to fit social standards. Fitzgerald’s novels are a huge success because he writes realistic situations that readers can relate to and are interesting enough to keep the reader active. The struggles, conflicts, and obstacles that†¦show more content†¦Fitzgerald was able to obtain enormous success through his undying determination to fulfill his growing ambitions. As long as Fitzgerald committed himself to something, he was determined to finish the job because â€Å"f or him commitment†¦was all-powerful† (Greenfeld 31). As in The Great Gatsby, Gatsby is completely committed and devoted to attaining his perfect life with Daisy, and does everything in his power to obtain it. However it was not only Fitzgerald’s determination that led to his success, but also his many ideals. â€Å"The common denominators here are the subjects with which Fitzgerald deals in all of his novels: youth, physical beauty, wealth, and potential or romantic readiness--all of which are ideals to Fitzgerald† (people.vcu.edu). His ideals create the fiction in his novels because of situations in his life that he could picture in different scenarios. â€Å"He had always idealized and romanticized women, and in Genevra King [â€Å"the first girl I (Fitzgerald) ever loved†] he found all those qualities that he thought important† (Greenfeld 31). Fitzgerald never forgot about his first love, and used her as a reference for future characters, su ch as Daisy Buchanan because Fitzgerald was unable to be with her. Notably, Fitzgerald incorporated many of the people he met into his novels; as well as many of the places he has been

Friday, December 27, 2019

Nietzsche, A Critic Of Religion - 869 Words

Nietzsche is widely known as a critic of religion. In fact, he talks in depth about morality in regards to religion in his essays about the genealogy of morals. But the problem is not within religion itself or within morals. The problem is involved in the combination of the two to create society’s understanding of morality through a very religious lens. In fact, Nietzsche has criticism for almost any set of morals constructed by a group of individuals and meant to be applied to society as a whole. True morality, according to Nietzsche, requires a separation from these group dynamic views of morality- or at least a sincere look into where they originated and why they persist- and a movement towards a more introverted, and intrinsically personalized understanding of what morals mean in spite of the fact that â€Å"the normative force to which every member of society is exposed, in the form of obligations, codes of behavior, and other moral rules and guidelines, is disproportion ally high† (Korfmacher 6). As Nietzsche points out, within society there is a tendency to conflate religious standards with morality. In fact, it is difficult to discuss morality at all without running into issues that appear to be religious by their nature, but which, upon reflection, do not need to be put under that blanket. According to Nietzsche, we tend to mix religion and morality together because that is how we developed morality from the beginning of humanity. In fact, â€Å"Nietzsche believes that allShow MoreRelatedFriedrich Nietzsche s Influence On Modern Intellectual History And Western Philosophy1559 Words   |  7 PagesFriedman Wilhelm Nietzsche was a German philosopher, poet, cultural critic, philologist, and a Greek and Latin scholar. His work has had lots of influence on modern intellectual history and Western philosophy in general. It revolved mainly around art, philology, religion and science. He wrote about morality, tragedy, aesthetics, atheism, epistem ology and consciousness. However, some of Nietzsche s most profound elements of his philosophy include his powerful critique of reason and truth. He arguedRead MoreLessings Conception of a Universal Religion 1115 Words   |  5 PagesLessing’s Nathan the Wise implies a conception of a universal religion of reason which is typical of the enlightenment period. Even though, Lessing does not dismiss existing religions in his work, I will argue that his humanistic religion conflicts with the idea of identity that is necessary to define one’s humanity. Thus, Lessing’s understanding of religion is not feasible since it overlooks the basis of religion. First, I will state that the play refocuses our intention on manhood and humanityRead More Discourse on Religion: Nietzsche and Edwards Essay1010 Words   |  5 PagesFriedrich Nietzsche certainly serves as a model for the single best critic of religion. At the other end of this spectrum, Jonathan Edwards emerges as his archrival in terms of religious discourse. Nietzsche argues that Christianity’s stance toward all that is sensual is that grounded in hostility, out to tame all that rests on nature, or is natural, akin to Nietzsche’s position in the world and his views. Taking this into account, Edwards’s views on Christianity should be observed in context targetedRead MoreMarilynne Robinsons Essay Darwinism1340 Words   |  6 PagesPulitzer-winning novelist who has graced us with her essays found in The Death of Adam. Robinson gives the read the feeling of being much more educated than he or she really is. These essays provide readers with different ways of discussing history, religion and society. They, although difficult to comprehend at times, are flawlessly argued and, throughout, are grounded in universal human experience. When reading them, it is hard not to be persuaded, especially if reading them with an open mind. OneRead MoreThe Philosophy Of Religion : Thomas Aquinas And Fredrich Nietzsche1364 Words   |  6 Pagesnorms. Religion has and always will be a hot subject because of this; However, philosophers have developed theories and guidelines to help people to realize what is most suitable, important, and critical in their spiritual lives. 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In 1865 Nietzsche discovered Schopenhauer’sRead MorePlato s Allegory Of The Cave Essay1630 Words   |  7 PagesForms for which Plato advocates, as Friedrich Nietzsche would perhaps well-criticize, are no more realistically permanent than the damaging sun that populations today know will vaporize Earth in a few billion years. Truth is subjective, contextual, and basically impossible in Nietzsche s formulation. In a direct criticism against the classical thinker in a short piece in Twilight of the Idols titled â€Å"How the Real World Finally Became a Fable,† Nietzsche cites/blames Plato first and foremost throughRead MoreNietzsche s Philosophy On The Priestly Figure1493 Words   |  6 Pages Friedrich Nietzsche puts forth the image of the priestly figure in what seems to be a positive and negative manner. Priests are â€Å"the greatest hate rs in the world† but they are also â€Å"the most intelligent† (p.17). Nietzsche’s position, according to me, seems ambivalent due to the context in which he refers to them is altering. There is no clear light in which the priestly figure is shown to be inherently positive or negative. In this paper, I will bring in his claims, explicate Nietzsche’s standpointRead MoreExistentialism And Its Impact On Society Essay976 Words   |  4 Pagesas a self-describer and was categorized as an existentialist posthumously. Sartre derived his inspiration from Martin Heidegger and embraced the term, but he was hardly the only one to flirt with such thinking. Many philosophers such as Friedrich Nietzsche, Simone de Beauvoir, Maurice Merleau-Ponty, Albert Camus and Fyodor Dostoyevsky were also influential existentialists. Although this branch of philosophy theorizes over many facets of human existence, one of its most innovative proposals was theRead MoreFriedrich Nietz sche s Philosophy And Ethics2039 Words   |  9 PagesCollege May 6, 2016 â€Æ' Abstract: Friedrich Nietzsche devoted his life to the study of philosophy and ethics. In particular to topics regarding Christianity and Atheism. A majority of his writings are against Christianity and The Antichrist is no different. The following paper will look into what Nietzsche wrote in The Antichrist and explore the ethical principles that he proposes and dismisses in this writing. â€Æ' The Antichrist is a collection of Friedrich Nietzsche writings that were put together by his

Thursday, December 19, 2019

Sample Informative Speech Outline - 1206 Words

Sample Informative Speech Outline Specific Purpose: To inform my audience about the different forms of pain management used during childbirth. Central Idea: Pain management is an important aspect of childbirth that women need to educate themselves on so they can make an informed decision when choosing which method they will use. Introduction I. You hear screams, moaning, words of insanity; you may feel terrified or overwhelmed with pain. A. Do you have the flu? B. No, you’re in labor! II. Having given birth twice myself, I wanted to learn the pros and con’s of different types of pain management, so I could decide what the best choice was for me and my baby. III. In June of†¦show more content†¦Acupuncture is the ancient art of Chinese healing. A. The word acupuncture comes from the Latin word acus, meaning needle, and pungere meaning prick. 1. It is a broad term covering techniques for inserting and manipulating thin needles into specific anatomical locations on the body that are believed to be therapeutically useful. 2. For more than 2,500 years, acupuncture has been one of the worlds most popular forms of health care. B. Acupuncturists consult charts to determine what points on the patient’s body will have the desired outcome. 1. Here is an example of an Ear acupuncture chart 2. It is based on the belief that the ear is the map of all bodily organs. C. A 1998 study published by Michael Devitt in the Archives of Internal Medicine showed that medical doctors refer their patients to acupuncturists more than any other alternative care provider. 1. And a recent poll of American doctors in 2005 showed that 60% believe acupuncture was at least somewhat effective, with the percentage increasing to 75% if acupuncture is considered as a complement to conventional treatment. 2. A theory based on several studies suggests that acupuncture stimulates the body to produce natural pain-killing substances. D. The studies on the use of acupuncture to achieve pain relief during labor are stillShow MoreRelatedSample Informative Speech Outline1222 Words   |  5 PagesSample Informative Speech Outline Specific Purpose: To inform my audience about the different forms of pain management used during childbirth. Central Idea: Pain management is an important aspect of childbirth that women need to educate themselves on so they can make an informed decision when choosing which method they will use. Introduction I. You hear screams, moaning, words of insanity; you may feel terrified or overwhelmed with pain. A. Do you haveRead MorePublic Speaking Reflection898 Words   |  4 Pages Like some people, public speaking is not my forte. When I enrolled in speech communication class, I believed that this class will be a great opportunity for me to improve on one of my biggest weaknesses, and at the end, which I believe has successfully improved on. From delivering the speeches in class and also being a listener to speeches of other members of the class has been an interesting experience. When I initially began this class, I had little knowledge on what is in store aside from thatRead MoreOutline for Public Speaking1448 Words   |  6 PagesSAMPLE SPEECH WITH COMMENTARY SAMPLE PREPARATION OUTLINE WITH COMMENTARY The following outline for a six-minute informative speech illustrates the principles just discussed. The commentary explains the procedures used in organizing the speech and writing the outline. (Check with your teacher to see if she or he wants you to include a title with your outline.) Panic Attacks | COMMENTARY | Topic: Panic Attack | Stating your specific purpose and central idea as separate units before the textRead MoreInformative Speech Outline On Planning A Successful Backpacking Trip792 Words   |  4 PagesCOMM 1010: INFORMATIVE SPEECH –NOTES OUTLINE Catherine Bee COMM 1010-F16 Prof. Pack Informative Speech Draft Outline 11/15/16 Background Information Specific Goal: My audience will learn the tips and tricks to planning a successful backpacking trip Intended Audience: Beginning back-packers Pattern of Organization: I will be using an informative pattern of organization. My experience with this topic (ethos): Several years ago I took up backpacking. I have experienced a lot, and have learnedRead MoreComplaint Speech1384 Words   |  6 PagesComplaint Speech (pet peeve or everyday nuisances) Time Limit: 2-4 minutes Outline: Standard format as described in lecture and text. Sample outline included below. Why we are doing this: This is a bridge from narrative to informative speaking where we use the entire speech preparation process but without the need for external research. In narrative speeches we simply relate a personal incident in the natural order of events as they occurred. We now move to another form of personal expression (complainingRead MorePlastic Surgery2826 Words   |  12 Pagesï » ¿Due Date: Persuasive Outline and Speech Presentation: Due in Dropbox (Outline) and on YouTube (Video) on or before TUESDAY, October 15, 2013 (11:50PM) Assignment Details: Purpose and Information: The persuasive speech is deliberative. It employs emotion, credibility, and logic to convince an audience that a narrowly defined action is beneficial. The persuasive proposition (thesis) is generally supported by two to three main ideas which employ about two to three pieces of evidence each.Read MoreArt of Public Speaking5805 Words   |  24 Pagesaspects of speech preparation and presentation. Throughout The Art of Public Speaking I have followed David Hume’s advice that one â€Å"who would teach eloquence must do it chiefly by examples.† Whenever possible, I have tried to show the principles of public speaking in action in addition to describing them. Thus you will find in the book a large number of narratives and extracts from speeches--set off from the text in a contrasting typeface. There are also many speech outlines and sample speechesRead MoreHistory Of Alcohol And Its Evolution Essay1827 Words   |  8 PagesInformative Speech Outline Serena El Chaer 201300695 Informative Outline Topic: the History of Alcohol General Purpose: to Inform Specific Purpose: To inform my audience about one of the history of alcohol and its evolution. I. Introduction A. Attention Getter: Charles Bukowski, one of the most famous poets, novelists and writers, once said (n.d),â€Å"That’s the problem with drinking, I thought, as I poured myself a drink. If something bad happens you drink in an attempt to forget; if something goodRead MoreInformation Processing Theory2744 Words   |  11 PagesEntertaining Speech An entertaining speech is one whose sole purpose is to have the audience enjoy the presentation. The purpose of an entertaining speech is not to educate, inform or inspire †¦ it is to make the audience smile, relax, enjoy and maybe even laugh their heads off. How do you make a speech entertaining? There are many ways to entertain an audience. You can: * tell jokes * tell funny stories * dramatize an anecdote * tell a scary story When it comes right down toRead MoreVegan Food Presentation1944 Words   |  8 Pagesquestion-answer part, I observed that I was still in the same level of excitement. So I believe that even though some of my classmates may not be interested in preparing vegan sushi, my passion help me to invoke sympathy from my audience. Unlike the persuasive speech, the demonstrational presentation topic must appeal the audience attention because its purpose is to teach a structure, or steps, of a task. For instance, one of the video showed in the class about how to make a peanut butter sandwich was very common

Wednesday, December 11, 2019

Accommodation Management of Pullman hotels - Myassignmenthelp.Com

Question: Discuss about the Accommodation Management of Pullman hotels. Answer: Background Pullman hotels and resorts is a group that has 5-star rated hotels all over the world. Staying at the Pullman is like an experience in itself as most of the hotels are an exquisite example of luxury and comfort. The hotel that is going to be discussed in this assignment is Pullman Sydney Hyde Park. The place is established in 2010, situated in 36 College Street,Sydney,NSW. The hotel is perfect for both business as well as leisure as there are not only contemporarily designed rooms for the guests there are also conference rooms and business centers facilities. The location is perfect for the guests as the most of the tourist attractions of Sydney is situated nearby and it is also close to the airport as well, this makes the location of the hotel perfect for the guests. There are 241 rooms and suites, which are well equipped with commodities which will add to the convenience of the guests. There are also special executive accommodation for the people who want to book for business purpo ses. There are seven conference or function rooms and the largest conference room can accommodate up to 250 people and there are also provisions for hosting an outdoor event. The conference rooms are all loaded with latest technology to facilitate conferences and meetings. The group of Pullman hotels is owned by the Accorhotels group (Pullmansydneyhydepark.com.au2018). Roles of housekeeping department The quality of housekeeping is one of the most important aspects that are inspected by a visitor before checking into a hotel. On research, it was found the major issues of customer dissatisfactions were related to the housekeeping department. If the customers were dissatisfied with the housekeeping department then there is high chance of them not coming back or recommending to others. Despite of the tremendous cost incurred in the operations or the housekeeping department it was found that the efforts were not enough to please the customers. Majority of operations are involved in this particular department (Wood 2017). These operations require both finance and human resource. In other words, it can be said that the housekeeping department needs to coordinate with the finance as well as the human resource department for its daily operations. It is the responsibility of the department to achieve 100 percent efficiency. The role of the workforce and the entire department is to ensure t hat the standards of cleanliness are maintained in all the areas where the customers move. They provide linen to all the rooms, dining area, guest lounge and waiting areas (Wood 2017). They ensure that all the staff members get clean uniforms. They are accountable for the laundry requirements of hotel linen, uniform of the staffs and clothing of the guest. They take care of the decorations of the entire hotel. The housekeeping department Pullman Sydney Hyde Park takes the responsibility of renovation and refurnishing the property after seeking proper consultation from the management and interior designers. They take the responsibility of providing training to all the staffs of the hotel. They coordinate with other departments of the hotel for carrying out the daily operations (Wood 2017). Tasks of Housekeeping department at Pullman Sydney Hyde Park Providing necessary supplies to the rooms Mopping, cleaning and setting up the basic requirement for the guests Cleaning and the washrooms and the bathrooms Arranging the rooms Decorations of the rooms and customer areas Cleaning the windows and the glass Linen and Laundry services (Yildiz2015) The functions of housekeeping department Basic functions- The housing department takes responsibility to keep the venue clean and maintain proper sanitation as it determines the service quality. There is fitness center, Jacuzzi, sauna facilities in the hotel where sanitation and hygiene is of utmost importance and this is taken care by this department. They use department with the vacuum cleaners for cleaning clean the rugs, carpets in the rooms, hallways and dining area. They dust the furniture of the hallways, public areas and rooms of the guests. Their duty is collect trash from the rooms (Wood 2017). They ensure that the trash cans of the entire hotel are emptied. The bed sheets are changed. It is there responsibility of the housecleaning checks the supplies of the guests, toiletries and toilet paper are to be placed whenever there is requirement. They provide room services to the guests. They cater the special needs and requests of the customers (Walker 2016). The restaurant and the lounge area have different set of staffs as they are not responsible for cleaning these areas. The housekeeping department also assists the audiovisual team in setting up the requirements of the client during a meeting or conference. Supervisory functions The first line supervisors take the charge for organizing and coordination of cleaning related activities. They identify the areas that is required to be attended they also keep track with the reception to find out the guests who are leaving to keep the rooms ready for the next person who checks in (Pullmansydneyhydepark.com.au2018). They maintain coordination in all the activities also with the other departments of the hotel. It requires proper scheduling. The first line of the managers under the supervisory functions assigns tasks to the staffs. The supervisors of the housekeeping department ensure that all the necessary equipment of the housekeeping department like the vacuum cleaners and floor polishers are properly maintained. One of the main responsibilities of the managers is to see that all the expectations of the customers are met (Nayak et al. 2016). They resolve issues and address the issues faced by the guests with proper solutions. Management Functions As Pullman is a 5-star rated hotel there is a prominent housekeeping management department who are in charge of the staffs working in the department from an administrative perspective. The managers of the housekeeping department of Pullman Sydney Hyde Park take care of the procurement of the resources. They plan budgets and allocate resources for carrying out the operations. They set the housekeeping standards and make sure that the set standards are followed. They provide training to new recruits. Managers conduct in-service sessions where they communicate the company policies, procedures, strategies, goals and objectives of the organization. They also train the staffs so that they can effectively and efficiently use the equipment. They track the inventory of the supplies; they maintain payroll record and make the budget of the department. They also prepare sales, expense and occupancy reports. They boost the morale of the employees. Above all they ensure that the safety procedures are obeyed (Mensah and Dei Mensah 2013). Role of the Guests The needs and the requirements of the customers are the prime focus of the housekeeping department. In order to satisfy the customers the management tries hard to take all the necessary steps to fulfill the needs of the customers. They maintain and clean the room so that there are less complains from the customers. Clean rooms, organized beds, shiny furniture, soothing ambience and jovial room service staffs will definitely make the guests happy. If the customers are not satisfied they are bound to shift to some other hotel that might provide them better services. If the guests are, happy they will definitely come again and if they are not happy, they will not come again. The role of the customers is simple as their satisfaction level determines the growth of the hotel. The hotel will have profit in the future or not. If the rooms and services are not up to the mark, they will give bad reviews and the word of mouth that will act in negatively for Pullman. The guests of the hotel have been giving reviews about the hotel that it is not providing quality services. This has led to reduction in the sale of the rooms and fall in sales. Happy and satisfied guests will bring more guests. They will give good rating to the hotel. Customers play an important role but all depends on the quality of services that the hotel provides (Roberts and Shea 2017). Initiatives taken by Pullman Sydney Hyde Park for creating positive Impact The housekeeping manager of Pullman Sydney Hyde Park monitors the rooms to ensure that they are presentable. They ensure that the sheets, curtains, blankets and the other necessary linen are clean. The supervisors of the housekeeping department instruct, train and mentor the subordinates and the new hires to provide to be attentive to the needs of the customers. There are a few staffs that have knowledge of many foreign languages like, French, German and Russian so that the international guests do not face problem in communicating. Interior decorations, flowers and lightings are replaced timely. The ambience of the hotel has been made soothing with the use of beautiful lightings, light music and a fresh odor. The staffs of the hotel behave politely as they are told and trained. They are trained to be patient and attentive as it puts a good impression on the guests. The toiletries provided are of good quality and clean towels are also provided to the guests considering their hygiene a nd health. Room service is delivered to the guests within 30 minutes of time it has been requested. Special requests of the guests are always entertained. Bathrooms are always kept clean. The hotel carries out the pest control timely. Viability of outsourcing in the housekeeping department The housekeeping department has the maximum number of operational activities. The nature of the operational activities is such that it is both capital as well as labor intensive. This department has maximum number of staffs working at different shifts. In order to reduce cost and increase operational efficiency outsourcing can be an option that is implemented by the company. Pullman Sydney Hyde Park is one of the many hotels in the chain of Pullman hotels and resort and such management decisions are taken by the central managerial positions of the company (Espino-Rodrguez and Lai 2014). If the company wants to outsource housekeeping they have to include third parties like laundry services, cleaning services, window cleaning services etc. The Pullman Sydney Hyde Park already has a strong housekeeping department and it will not be a good idea to outsource the services for a brand name like Pullman hotels (Pullmansydneyhydepark.com.au2018). As a multinational company the hotel the organisation already has a goodwill and reputation in the industry and is also listed as one of the best hotels in Australia by many bloggers and websites. If a service as important and as significant as housekeeping is outsourced a large part of the reputation will be dependent on the third party. As long as the cost of operation is concerned the hotel chain have a good turnover to accommodate own housekeeping department (Espino-Rodrguez and Lai 2014). Benefits of outsourcing in housekeeping department It provides access to latest technologies The training costs are reduced Risk of mismanagement is reduced Outsourcing helps in reduction of capital expenses The business can shift their focus to internal business improvement The strategic positioning of the business is improved The hotel can get rid of problem functions (Hassanain et al. 2015) Limitations of outsourcing housekeeping services Communication problem are bound to arise when housekeeping services are outsourced. They sense of responsibility is less There would be coordination problems with other departments of the hotel. The hotel would be taking a risk by outsourcing the housekeeping services because there are chances that the performance delivered would not be as expected (Ambardar and Raheja 2017). Outsourcing can often become a major issue for conflict so there are chances that conflict might arise. It is viable for Pullman hotels to outsource their housekeeping services but it is not advisable to do so (Pullmansydneyhydepark.com.au2018). Recommendations Few issues might be faced by the hotel if they outsource housekeeping services. The management of the hotel requires training the outsourced employees. Proper communication needs to be maintained to avoid mismanagement and conflicts. The outsourced company is required to be made aware of the mission and goals of the hotel. References Ambardar, A. and Raheja, K., 2017. Occupational Safety and Health of Hotel Housekeeping Employees: A Comparative Study.International Journal of Hospitality Tourism Systems,Vol. 10, no. 2. Espino-Rodrguez, T.F. and Lai, P.C., 2014. Activity outsourcing and competitive strategy in the hotel industry. The moderator role of asset specificity.International Journal of Hospitality Management,Vol.42, pp.9-19. Hassanain, M.A., Assaf, S., Al-Hammad, A.M. and Al-Nehmi, A., 2015. A multi-criteria decision making model for outsourcing maintenance services.Facilities, Vol.33, no.3/4, pp.229-244. Mensah, I. and Dei Mensah, R., 2013.Management of tourism and hospitality services. Xlibris Corporation. Nayak, N.P., Pai, A., Prabhu, N. and Khurana, A., 2016. Managers Perspective on Hotel Outsourcing Services. Pullmansydneyhydepark.com.au.2018.Home Page.Retrieved from https://www.pullmansydneyhydepark.com.au/ Roberts, C. and Shea, L.J., 2017. A Theory of Lodging: Exploring Hotel Guest Behavior.Journal of Hospitality Tourism Research,Vol.41, no. 4,pp.389-392. Sa, M.L.L. and Chai, Y.K., 2015. Knowledge Creation Process: Evidence from the Accommodation Industry.The International Journal of Business Management,Vol. 3, no. 3, p.303. Walker, J.R., 2016.Introduction to hospitality. Pearson Higher Ed. Wood, R.C. ed., 2017.Hotel Accommodation Management. Routledge. Yildiz, ., 2015. Internal Communication Function and Hotel ProductivityA Comparative Study.American International Journal of Contemporary Research,Vol.5, no.3, pp.45-54.